Services

Claude implementation services for financial and professional services.

Airclerk helps regulated financial and professional services firms in New Zealand and Australia assess, design, build and operate agent-powered workflows. Seven services. One implementation discipline. Most engagements start with the fixed-price Readiness Sprint.

Claude or Microsoft Copilot — you choose. Claude is our default for new builds.

01 / Strategy

Claude Strategy & Readiness

Before building, financial and professional services firms need to know which agent workflows are worth pursuing, what governance is required, and what production blockers need to be resolved.

  • - Pilot autopsy across prior AI work
  • - Workflow opportunity mapping
  • - Production-readiness scoring
  • - Target architecture sketch
  • - Governance baseline
  • - Implementation plan
02 / Build

Claude Workflow Implementation

Build governed agent workflows connected to real systems, documents and teams - not another portal.

  • - Agent-powered workflows
  • - MCP servers & custom connectors
  • - Document ingestion & analysis
  • - Human approval flows
  • - Audit logs & evidence capture
  • - Workflow state tracking
  • - Permission-aware data access
  • - Evaluation & monitoring
03 / Engineering

Claude Code Enablement

Help regulated engineering teams adopt Claude Code safely and productively.

  • - Claude Code setup & repo access
  • - Coding standards & review workflows
  • - Test generation & legacy understanding
  • - Secure SDLC alignment
  • - AI coding guidelines
  • - Adoption measurement
04 / Integrations

MCPs, Connectors & Integrations

Agents become more valuable when they can safely access the right tools, documents and systems. Claude and Copilot bring a library of Microsoft connectors out of the box, and we build custom MCPs for everything else.

Out of the box

Microsoft connectors

  • - Microsoft 365 & Entra identity
  • - SharePoint document libraries
  • - Outlook & shared mailboxes
  • - Microsoft Teams workflows
  • - OneDrive & Office documents

Permission-aware. Audit-logged. Tenancy-respecting.

Custom builds

MCPs & connectors we build

  • - CRM & broker portal integration
  • - Policy & claims system access
  • - Document repository & DMS
  • - Legacy system integration
  • - Browser automation where APIs don't exist

Scoped to your workflow. Built to your security posture.

Customer-facing MCP apps

Put your products inside ChatGPT and Claude.

A specific use case: MCP apps that let customers quote, renew or check claims from inside their AI assistant. For insurers, MGAs and brokers.

See MCP apps
05 / Governance

AI Governance for Financial and Professional Services

In regulated financial and professional services, governance is not a later phase. It is part of the product.

  • - What the agent can access
  • - What the agent can recommend
  • - Where human approval is required
  • - What gets logged
  • - Evidence capture
  • - Output review
  • - Incident handling
  • - Continuous evaluation
06 / Operate

Managed Claude Operations

Production agent workflows need ongoing monitoring, improvement and governance.

  • - Workflow monitoring
  • - Prompt & tool refinement
  • - Evaluation updates
  • - Connector maintenance
  • - Governance updates
  • - Usage reporting
  • - New capability adoption
  • - Workflow expansion
07 / Solutions

Where the agent actually does the work.

Specific insurance and financial-services workflows we take into production. We add more each quarter.

SOL-01

Underwriting document review

SOL-02

Claims file summarisation

SOL-03

Renewal pack review

SOL-04

Broker inbox triage

SOL-05

Policy wording comparison

SOL-06

Compliance evidence review

Most engagements start here

Claude Production Readiness Sprint.

A board-ready agent implementation plan in two weeks.

View the sprint
08 / Common questions

Services FAQ.

01Where do firms usually start with Airclerk?

Most engagements start with the fixed-price Claude Production Readiness Sprint, which runs a pilot autopsy across prior AI work, maps the workflows worth pursuing, scores production-readiness, and produces a board-ready implementation plan in two weeks. From there, firms typically move into workflow implementation, governance and managed operations as workflows go to production.

02Do we need Claude already running in production before we engage Airclerk?

No. The Claude Strategy & Readiness work is designed for firms that still need to work out which agent workflows are worth pursuing, what governance is required, and what production blockers need to be resolved before building - including reviewing any prior AI work through a pilot autopsy.

03Does Airclerk build on Claude, or can we use Microsoft Copilot?

Claude or Microsoft Copilot is your choice, and Claude is our default for new builds. Both bring a library of Microsoft connectors out of the box, and for customer-facing use, we also build MCP apps that put an insurer, MGA or broker's quoting, policy and renewal products inside ChatGPT and Claude.

04How do Airclerk's services fit together?

They follow one implementation discipline across seven services - strategy and readiness, workflow implementation, Claude Code enablement, MCPs and integrations, customer-facing MCP apps for insurance, AI governance, and managed operations - so a firm can assess, design, build and operate agent-powered workflows with the same team. Governance and evidence capture are part of the build rather than a later phase.

05What kinds of systems can Airclerk connect Claude to?

Out of the box, Claude and Copilot include Microsoft connectors for Microsoft 365 and Entra identity, SharePoint, Outlook and shared mailboxes, Teams and OneDrive - permission-aware, audit-logged and tenancy-respecting. For everything else we build custom MCP servers and connectors for CRMs and broker portals, policy and claims systems, document repositories, and legacy systems, using browser automation where APIs don't exist.