Airclerk helps insurers, MGAs and underwriting teams in New Zealand and Australia identify, design and implement governed Claude workflows for document-heavy insurance operations.
Use Copilot? We can implement on your preferred platform.
Insurers, MGAs and underwriting teams use Anthropic's Claude models to support insurance workflows such as underwriting review, claims file summarisation, policy wording comparison, broker communication, renewal review and compliance evidence preparation. In regulated insurance environments, Claude needs to be connected to documents, systems, permissions, human approval workflows and audit trails before it can be used safely in production.
The patterns we've seen produce the cleanest path from pilot to production. Each is a candidate first workflow for a Readiness Sprint - and we have accelerators to get you up and running faster.
Submission packs, prior policies, claims history, missing information, evidence-based recommendations.
Chronologies, key issues, outstanding actions, citations across large claims files.
Year-on-year changes, missing data, draft broker follow-up, renewal state.
Shared-mailbox classification, urgency, missing documents, draft responses.
Exclusions, changes, coverage differences with evidence and citations.
Triage, customer history, regulatory timeframes, draft responses, evidence packs.
Control evidence, policy compliance, audit prep, evidence gaps.
Permission-aware search across policies, procedures and internal knowledge.
Summaries of operational data, executive packs, evidence-backed narratives.
Roadmaps follow market size. ANZ insurers will not be the first served.
NZ and Australian insurers have local platforms, brokerage structures, regulators and conduct expectations.
Airclerk operates across New Zealand and Australia, with active relationships across insurers, MGAs and brokers.
The Contracts of Insurance Act 2024 reshapes proposal questions, policy wordings and claims decision processes by November 2027. Claude is a natural fit on the document side — plain-language wording reviews, proposal-question audits and consistency checks across a book.
Two-week, fixed-price plan.
First governed workflow into production.
Controls, approvals, audit trails.
Monitor, improve, expand.
A board-ready Claude implementation plan for your insurance operation in two weeks.