Insights · Notes from the team

Notes on Claude in regulated environments.

Short-form writing on Claude implementation, insurance AI, governance and the ANZ market. Written for executives and technical leaders making practical decisions.

Adoption

The bigger the gap, the smaller the pitch

We pitched the destination. Most firms needed a doorway. Why the gap between what frontier AI can do and what regulated firms can absorb is widening, and what to sell instead.

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Claude & MCP

MCP was dead. Long live MCP.

When MCP first shipped, the spec ran ahead of the implementations. Claude Code made me more sceptical. Claude Cowork changed my mind - and made remote MCP the right layer to build on for regulated businesses.

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AI-native

The company brain, and where you actually have to start

Capture and curate every conversation and decision in your business, and you end up with something approaching a company brain. For regulated firms, that destination is downstream of plumbing most haven't built yet.

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Claude & FS

Why we pivoted from building an AI workspace to Claude

Six months building an AI workflow product with a commercial insurance design partner taught us that messy unstructured data was the right target - but the application layer was about to be absorbed by the platforms. Why we changed direction.

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